Amsterdam, October 2 2009 – Schuberg Philis rates the highest customer satisfaction score in Infrastructure Management outsourcing for the fourth consecutive year. This score is also the highest in the total outsourcing market. This – and more - was presented during the Giarte Outsourcing Performance Day 2009.

Of all outsourcing providers researched by Giarte, Schuberg Philis by far has the most promotors (customers recommending the company to other organisations), the most customers who want to renew contracts and customers increasing the level of outsourcement to their provider (in this case: Schuberg Philis).

The Outsourcing Performance study 2009 is based on information provided by Chief Information Officers (CIO’s) about their outsourcing providers. The researchers examined 646 (Dutch) outsourcing contracts with a total worth of 4,4 billion euro. According to research center Giarte this represents about 75 percent of the total Dutch outsourcing market for companies with more than 500 employees. All major outsourcing providers are included in the study.

The Outsourcing Performance study indicates a growth of the Dutch outsourcing market. In 2010 the market will reach 6 billion euro. In a market where detachment services will suffer a strong headwind and revenue of service providers will decrease, the market for outsourcing will grow steadily.

Managing Director Pim Berger: “These scores are the result of the craftsmanship of our team and the relationships with our customers and partners. They define who we are. All of our relationships are based on trust and profound knowledge of each individual customer. This is how we achieve and maintain outstanding levels of customer satisfaction. The loyalty of our customers speaks volumes.”
About Schuberg Philis
Schuberg Philis is an innovative private company and an important player in the field of mission critical outsourcing services. Schuberg Philis exclusively addresses company applications which require 24/7 availability and guarantees 100% uptime for such systems.

Schuberg Philis complies with the highest international standards regarding risk management and corporate governance, while remaining flexible to evolving customer needs. For more information, please visit www.schubergphilis.com.

For more information, regarding the contents of this press release, please contact:
Ezra van Tiel
Bex*communicatie
T 020 582 98 29 / 06 5349 1545
E evtiel@bexcommunicatie.nl