Since 2003 Rabobank International Direct Banking (Rabobank IDB) has launched five internet banks in Belgium, Ireland, New Zealand, Australia and in the Netherlands (Bizner). Rabobank IDB position themselves successfully as local online savings & investments banks. The customers of the Rabobank IDB can open a savings account and apply for other financial products. The major reason to open the online bank was the need to attract capital. Billions of euros were placed with these online banks. In the first year Schuberg Philis realized 100% functional availability. This availability was delivered while complying with banking, security and auditing regulations. The internet banks are part of the international growth strategy of the Rabobank Group.
Gert Bouwman, Global Head of International Direct Banking and André van der Linden, Head of Shared Services International Direct Banking (IDB) are responsible for the central organisation as well as the daily IT and back-office operations of the overseas internet banks. In this way, the local management of the internet bank is able to focus on customer service and marketing for the local end customers.
Gert Bouwman: “Schuberg Philis has proven that with a fundamentally different approach and model they generate success. Only via true co-creation, as they did with the Rabobank IDB-team and our application partners, can flexibility and auditability keep pace, while guaranteeing 100% functional availability. Our business and Schuberg Philis are closely knit.”
André van der Linden: “Our strategic partnership with Schuberg Philis provides a compliant and sustainable banking environment. By supporting multiple internet banks, they have shown that they completely understand internet bank dynamics: a continuous balancing act of flexibility, risk adversity and industry compliance. Rabobank IDB depends highly on local marketing campaigns reacting swiftly to local themes. At the same time, we must be extremely reliable in our availability and on top of that, we operate in a strictly regulated industry. With the support of Schuberg Philis, we remain in full command of our mission critical internet banking environment and are able to continue growing as a leading global internet bank.”
Rabobank renewed the contract from 1 January 2008. The main reason was that Schuberg Philis focuses solely on total control of mission critical applications and infrastructures for companies who require a high measure of availability and professional risk management along with the company’s ability to respond quickly and flexibly to a changing business environment.
Fore more information: rabodirect.be, raboplus.co.au, raboplus.co.nz en rabodirect.ie and bizner.nl.
