“Over the next few years, we will most likely introduce new banks in other countries. At the same time, existing banks must continue to operate without problems and we have to be able to introduce new products continuously. ’Time to market’ for new banks and products is extremely important in order to stay competitive. Schuberg Philis acts as our conscience: they guard our list of demands for the banks’ IT environment. For example, if we want a short-term solution, they will always show us the medium to long term consequences and highlight risks we might have forgotten, where other providers would simply present the costs of realising our short-term solution. As a result, the collaboration with Schuberg Philis leads to a more sustainable and durable banking environment.”
André van der Linden, Senior VP and Head of Shared Services at Rabobank International Direct Banking
“Of course our environment needs to be stable and available, with as few incidents as possible. And if an error occurs, it has to be explained but Schuberg Philis takes the responsibility and we don’t have to worry about it. For me, this is the key. I know that this isn’t the standard in the outsourcing market unfortunately, but Schuberg Philis delivers high flexibility, stability and availability because of its primary focus on service and security management; with a dedicated customer team. Moreover, their differentiator lies in their ideas and innovations. Schuberg Philis delivers improvements.”
Gert de Jong, Senior Manager Online bij Deloitte
“Schuberg Philis has taken 100% responsibility for the availability of one of our risk management applications. This important tool guarantees that we are trading based on right and current data. 100% availability is required because we always need insight in our risk position. The implementation project had a strict timeline, during which all deadlines had to be met. Therefore we selected Schuberg Philis as our outsourcing partner for this mission critical application. We have been working with them for two years now. We have found that the Schuberg people are critical and demanding as well as cooperative and flexible when important milestones change: that’s how they ensure that our risk management application is available at all times. The implementation went as planned, every single deadline was reached. And if there is an incident, the Schuberg Philis people are so proactive and quick that it doesn’t affect our business. In short: they live up to their promise and act as a true partner, and that is of incredible value to us.”
Ronald Koot, Vendor Manager at Robeco
“For about five years, Schuberg Philis has been looking after all of our business critical systems, the technical applications and infrastructure management – managing all of our underlying systems such as the ordering and payment modules for our shop. Their customer-focused approach and adherence to quality were important reasons for choosing them. Schuberg Philis makes a huge commitment: 100% availability – and, for us, that massively important. And there is reciprocity. We are important to Schuberg Philis and Schuberg Philis is important to us. This reciprocity needs to be there because IT is not simply a commodity for us, it’s a strategic tool. ”
Jurrie van Rooijen, IT Director bol.com
