Our customers are demanding; with mission critical applications that require 100% functional availability, they require exacting standards and the highest levels of trust and partnership. Our customers look for collaborative teams whilst demanding full control, flexibility, auditability and security and all delivered with an umbrella of innovative flair.
And it seems we’re keeping our customers satisfied. In the Giarte Outsourcing Performance 2009 study, Schuberg Philis receives the highest customer satisfaction rating in Infrastructure Management in the Dutch outsourcing market – for the fourth consecutive year. In addition, Schuberg Philis has by far the most promotors (customers recommending the company to other organisations).
At the beginning of 2009, Schuberg Philis has been elected as a Deloitte ‘Best Managed Company’ and also became a finalist for the Ernst & Young Entrepreneur of the Year 2009 award.
No need to take our word for it or believe the industry research – take a look at what our customers are saying about us:
“The complete outsourcing process was completed in roughly one year. Our own IT specialists worked in close collaboration with the Schuberg Philis team. The migration from the old situation to the new situation was very complex. Furthermore, in the year the migration took place our sales steadily increased with 31 percent. Despite the complex outsourcing program, the increased growth continued without a hitch thanks to the dedicated approach of Schuberg Philis. The Schuberg Philis team was involved on all levels and actively contributed to improving service towards our customers. Outsourcing all technical and infrastructure services now enables us to innovate continuously. In short: Schuberg Philis is a real dedicated partner of bol.com. This company is actively thinking ahead, taking calculated risks in favour of her client and is extremely reliable.”
Daniel Ropers, Managing Director of bol.com
“It’s our strategy to make more solutions with even shorter lead times available through the Deloitte INVision platform. Facilitating substantive growth, while retaining the excellent quality and availability reputation of Deloitte INVision, requires a specialist partner. A partner that has the innovative power and knowledge to implement changes flexibly and in a controlled manner. And, last but not least, a partner that has a good reputation enabling us to grow and facilitate our business dynamics to improve our services to our clients.”
Ko van Leeuwen, Managing Partner Deloitte ERS
