We work how we want to work
Have you ever noticed how specialists are often hidden and unreachable until everyone else is at a loss for an answer? We don’t understand why. To us, it’s obvious that, right from the start, you need the people who know what they’re talking about to be making decisions.
That’s why our experts sit at the table from day one. They work closely in an integrated team with our customers’ own experts. That way communication is frequent and easy. Because a single team of experts takes total ownership of a project, they only commit to what they can actually deliver. The team also manages the timelines and budgets. It’s this end-to-end responsibility that empowers us to deliver 100% customer satisfaction.
Each year we’re included in Giarte’s annual IT Xperience Monitor. In 2020, when Giarte introduced new indicators concerning competency and customer services, we scored 94 (out of 100) for our skills and expertise and 93 for our customer satisfaction.